Terms of Service – Tukonect Technologies

Effective Date: May 13, 2025 12:23 PM

Welcome to Tukonect Technologies. By using our services (Bulk SMS, Internet/ISP, WiFi Hotspot, and WhatsApp APIs), you agree to the following terms.

1. Use of Services

You agree to use our platform for lawful purposes only. You are solely responsible for the content of the messages (SMS or WhatsApp) sent through your account.

2. Anti-Spam & Meta Compliance

When using our WhatsApp API integration, you must comply with Meta's Business Messaging Policies. Sending unsolicited spam, abusive, or fraudulent messages will result in immediate account termination and banning of your connected phone numbers.

3. Payments and Credits

• All payments made via M-Pesa or other payment gateways are final.
• Message credits (SMS/WhatsApp) are non-refundable once utilized.

4. Account Security

You are responsible for keeping your login credentials and API access tokens secure. Tukonect Technologies is not liable for unauthorized access to your account due to your failure to secure your details.

5. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. Network delays from telecom providers or Meta's servers are outside our control.

6. Termination

We reserve the right to suspend or terminate your account immediately if you violate these terms, engage in illegal activities, or breach network security policies.

7. Contact

For support or inquiries regarding these terms, please contact Tukonect Technologies.